Support
Last updated 8 August 2026
How this site works, and how to reach somebody when it does not. If you are looking for the legal documents instead, they are in the footer of every page.
1.Reaching a person
There are two, and they are both in the footer:
- Telegram — the fastest way to get an answer from somebody who is awake.
- X — announcements. Changes to the site are also listed under Updates in your profile menu, dated, without leaving the site.
When you write, the useful things to include are the coin's mint address, your wallet address, and the signature of the transaction if there was one. All three are on the page you were on.
2.Connecting a wallet
Sign in connects a Solana wallet: Phantom, Solflare, Coinbase Wallet, Trust, Coin98, TokenPocket, Neko or Sky. Connecting proves you hold the address and nothing more — it does not move anything and it does not give this site spending permission.
Every action that spends or transfers asks you to sign a transaction, and your wallet shows you what it does before you approve it. Read that screen. It is the last point at which anything can be stopped.
If you signed in with email rather than a wallet, this site holds a wallet for you. What that means for your keys is set out in the privacy policy.
3.Launching a coin
A name, a ticker, a description and a picture, and one transaction to sign. The picture is uploaded to Arweave, so it is not something this site can lose or take down later.
Some of it is set once and never again. The ticker, the launch options and what the coin is paired with are fixed at creation. The description, the socials and the picture can be edited afterwards from the coin's own page if you created it.
4.Buying and selling
A new coin trades against a bonding curve rather than an order book: there is no counterparty, the price is a function of how much has been bought, and every buy moves it up and every sell moves it down. There is a trading fee on each trade, set on the program itself and the same for every coin.
Slippage is the amount the price is allowed to move between pressing the button and the transaction landing. Set it too tight and the trade fails; set it too loose and you can be filled a long way from what you saw. The trade panel has the control and a sensible default.
5.Graduation, and a coin that has not migrated
When enough has been bought that the curve fills, the coin graduates: the curve closes and its liquidity moves to a public market, after which it trades there rather than here.
That move is made by this site, and it has a deadline — a window set on the program. The coin's page shows where it is up to, and counts down.
If the window runs out and the migration has still not happened, anyone can unlock the pool from that page. An unlocked pool cannot be bought into, and everybody holding the coin can sell back to the curve. Nobody's money is held by a migration that did not happen.
6.Calls
A call is a short post about one coin, written on that coin's page, showing what the person writing it holds at the time. That last part is the point of the feature, so making one requires holding some of the coin — a position of a cent is enough, and the composer says so before you write rather than after you press Post.
Calls are public and permanent in the same way anything else here is. Each one has its own address and can be linked to.
7.When something does not work
- “… could not be loaded. Try again in a moment.” means this site could not reach its own backend. Nothing is wrong with your wallet or your coin. Reload.
- A transaction that fails is usually slippage or not enough SOL for the trade plus the network fee. Both are visible in the wallet's error.
- A trade that does not appear has still happened if the wallet says it did. Everything here is read from the chain, and the address links on the coin page open the block explorer, which is the record.
- A coin with no picture means the upload did not finish. The creator can add one from the coin's page.
Anything else, or anything that looks like money has gone missing: Telegram, with the transaction signature.
